Our approach to rental software solutions
CORPORATE SOLUTIONS
At MCS Rental Software, we are committed to helping our clients find the right solutions for their hire management needs.
MCS-rm is a best of breed rental software solution with unique customisation capabilities perfectly suited to your world class hire business
OUR APPROACH
Our approach to rental software solutions
We are dedicated to providing innovative software solutions to help you meet your business goals
At MCS Rental Software, we are committed to helping our clients find the right solutions for their hire management needs.
Here’s a look at our approach to helping you with your hire management needs
STEP 1
A demo and consultation
A demo and consultation
We work with your company to get a clear picture of your main objectives and your business processes to ensure that we can give you a solution that fits your organisation. Through the consultation process, we’ll provide you with a demo of what our software can do and how it may be customised to suit your organisation’s specific requirements.
We work with your company to get a clear picture of your main objectives and your business processes to ensure that we can give you a solution that fits your organisation. Through the consultation process, we’ll provide you with a demo of what our software can do and how it may be customised to suit your organisation’s specific requirements.
STEP 2
Implementation of the software and training
Implementation of the software and training
We guide you through our carefully planned implementation process and training programme. Our team has years of experience in hire management software and will make sure that you get the best possible outcome from your investment. Also, we will take your budget and schedule into account while we create a solution for you.
We guide you through our carefully planned implementation process and training programme. Our team has years of experience in hire management software and will make sure that you get the best possible outcome from your investment. Also, we will take your budget and schedule into account while we create a solution for you.
STEP 3
Hire software development
Hire software development
If your hire business has processes that are unique to your specific market, our team of professional developers will work closely with your team to configure our rental software solutions to perfectly match your needs. The development stage may involve small changes to large-scale expansions or the addition of new functionalities.
If your hire business has processes that are unique to your specific market, our team of professional developers will work closely with your team to configure our rental software solutions to perfectly match your needs. The development stage may involve small changes to large-scale expansions or the addition of new functionalities.
STEP 4
Continuous support
Continuous support
MCS’s team of customer service representatives are dedicated to helping you with any issues that you may have with our hire management solutions. Also, you can use our ‘get self-serve information’ from our Customer Club and Knowledgebase, which is available 24/7, and use the customer portal for further support.
MCS’s team of customer service representatives are dedicated to helping you with any issues that you may have with our hire management solutions. Also, you can use our ‘get self-serve information’ from our Customer Club and Knowledgebase, which is available 24/7, and use the customer portal for further support.
STEP 5
Account management
Account management
As an additional service, we’ll assign one of our very own account managers as a point of contact for your organisation. The account manager will stay in touch with you, making sure that our rental software solutions are working for you and ensuring that the necessary changes and updates are made over time.
As an additional service, we’ll assign one of our very own account managers as a point of contact for your organisation. The account manager will stay in touch with you, making sure that our rental software solutions are working for you and ensuring that the necessary changes and updates are made over time.