Baldwin’s Crane Hire LTD case study

Find out how Baldwins Crane Hire LTD overcame their hire management challenges with the help of MCS-rm.

Baldwin’s Crane Hire LTD case study

Find out how Baldwins Crane Hire LTD overcame their hire management challenges with the help of MCS-rm.

Baldwins-Logo

Customer Profile

Country: United Kingdom
Industry: Crane Hire
www.baldwinscranehire.co.uk

Key Benefits

  • Improved credit control at the point of hire due to a seamless link to Sage 50 Accounts financial package.
  • Improved accuracy by automating the creation of hire paperwork, avoiding errors from manual data entry.
  • Rapid user uptake with a system that is easy to learn and use on a daily basis.
  • Improved customer experience with all customer information and communication kept in one easy to access place.
Baldwins-Logo

Customer Profile

Country: United Kingdom
Industry: Crane Hire
www.baldwinscranehire.co.uk

Key Benefits

  • Improved credit control at the point of hire due to a seamless link to Sage 50 Accounts financial package.
  • Improved accuracy by automating the creation of hire paperwork, avoiding errors from manual data entry.
  • Rapid user uptake with a system that is easy to learn and use on a daily basis.
  • Improved customer experience with all customer information and communication kept in one easy to access place.

The Challenge

Initially, Baldwin’s Crane Hire LTD was using an old-fashioned paper-based hire process. In this case, contracts had to be hand-made every week and then re-inputted into Sage in order to create an invoice. This process was very slow and Baldwins wanted an automated hire management system to carry out this task more efficiently.

The Solution

Baldwins was already familiar with MCS-rm. And as they were comfortable with the system’s functionality, they were more than happy to work with MCS.


Here are the ways MCS’s solutions helped Baldwins Crane Hire LTD:

Save time and money

When Baldwins depot managers started using MCS-rm, they were able to save time and money, and control customer credit centrally.

Create contracts automatically

Creating contracts became a much faster process once it was automated—the documents were generated automatically using the system.

Process invoices quickly

MCS-rm generates invoices automatically, and this helps save time and cuts the cost of re-printing and storing physical invoices.

Benefits

Here are some of the benefits Baldwins Crane Hire LTD has experienced with our hire management solutions:

  • They were able to link Sage accounts to their hire management software to perform credit checks at the point of hire
  • They have improved control by being able to quickly view customer information, such as credit limits, available credit, and current balance
  • They can create contracts directly through MCS-rm within the depots, detailing unique crane numbers, the start and end dates of hires, hire rates, customer details, and the locations of hires
baldwins

"Overall, everyone is very happy with the MCS system and appreciating the efficiencies it offers in reducing workload."

Baldwins Crane Hire

Get in touch

To discover how MCS-rm hire software can empower your business, call us on +61 (2) 9477 1355 or use our enquiry form.