GEMS case study

Find out how MCS Rental Software centralised GEMS’s hire stock management and more.

GEMS case study

Find out how MCS Rental Software centralised GEMS’s hire stock management and more.

GEMS-Logo

Customer Profile

Country: United Kingdom
Industry: Event Equipment Hire 

www.gems.eu.com

Key Benefits

  • Increased equipment visibility by consolidating all rental equipment data into one shared software solution that promotes staff and customer communications.
  • Freedom from IT housekeeping duties with the use of MCS Cloud.
  • Fast on-hires, consolidating all complex rental assets into logical 'kits'.
  • Peace of mind with excellent account management and support for users of the system.
GEMS-Logo

Customer Profile

Country: United Kingdom
Industry: Event Equipment Hire 

www.gems.eu.com

Key Benefits

  • Increased equipment visibility by consolidating all rental equipment data into one shared software solution that promotes staff and customer communications.
  • Freedom from IT housekeeping duties with the use of MCS Cloud.
  • Fast on-hires, consolidating all complex rental assets into logical 'kits'.
  • Peace of mind with excellent account management and support for users of the system.

The Challenges

Initially, GEMS was running on EXCEL Spreadsheets, but over time they realised that they needed a reliable hire management solution.

The Solution

GEMS chose MCS-rm so that they could run their business in the cloud. The company uses the cloud to store their hire data, generate invoices, and manage financial transactions.


After working with MCS, GEMS benefitted from the following features:

Automated Invoicing

Thanks to the Automated Invoicing feature, our client says that they managed to save up to 500 hours of manpower in the current year. This was mainly due to the fact that they no longer had to manually type invoices—they simply had to hit the invoice button on the contract in MCS-rm.

Inventory Kits

Thanks to MCS-rm hire software, handling the logistics of supplying marquees has never been easier. All the booking agent needs to do is select the size of the marquee that the customer needs and the system does the rest to ensure the item is delivered on time.

Benefits

Here are some benefits the company has experienced with our hire management solutions:

  • Excellent support and account management
  • Accurate invoices
  • Complex hire assets consolidated into kits
Profile_GEMS

"Besides time savings, there are many important, intangible benefits that have come from automating our hire processes with MCS-rm which simply cannot be measured. MCS-rm is at the core of GEMS, bringing together all our disparate areas of working and enabling everything to run smoothly."

GEMS

Get in touch

To discover how MCS-rm hire software can empower your business,
call us on +61 (2) 9477 1355 or use our enquiry form.