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Our approach to rental software solutions

CORPORATE SOLUTIONS

At MCS Rental Software, we are committed to helping our clients find the right solutions for their hire management needs.
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MCS-rm is a best of breed rental software solution with unique customisation capabilities perfectly suited to your world class hire business

OUR APPROACH

Our approach to rental software solutions

We are dedicated to providing innovative software solutions to help you meet your business goals
At MCS Rental Software, we are committed to helping our clients find the right solutions for their hire management needs.
REQUEST A DEMO

Here’s a look at our approach to helping you with your hire management needs

STEP 1

A  demo and consultation

A demo and consultation

We work with your company to get a clear picture of your main objectives and your business processes to ensure that we can give you a solution that fits your organisation. Through the consultation process, we’ll provide you with a demo of what our software can do and how it may be customised to suit your organisation’s specific requirements. 

We work with your company to get a clear picture of your main objectives and your business processes to ensure that we can give you a solution that fits your organisation. Through the consultation process, we’ll provide you with a demo of what our software can do and how it may be customised to suit your organisation’s specific requirements.

STEP 2

Implementation of the software and training

Implementation of the software and training

We guide you through our carefully planned implementation process and training programme. Our team has years of experience in hire management software and will make sure that you get the best possible outcome from your investment. Also, we will take your budget and schedule into account while we create a solution for you.

We guide you through our carefully planned implementation process and training programme. Our team has years of experience in hire management software and will make sure that you get the best possible outcome from your investment. Also, we will take your budget and schedule into account while we create a solution for you.

STEP 3

Hire software development

Hire software development 

If your hire business has processes that are unique to your specific market, our team of professional developers will work closely with your team to configure our rental software solutions to perfectly match your needs. The development stage may involve small changes to large-scale expansions or the addition of new functionalities.

If your hire business has processes that are unique to your specific market, our team of professional developers will work closely with your team to configure our rental software solutions to perfectly match your needs. The development stage may involve small changes to large-scale expansions or the addition of new functionalities.

STEP 4

Continuous support

Continuous support

MCS’s team of customer service representatives are dedicated to helping you with any issues that you may have with our hire management solutions. Also, you can use our ‘get self-serve information’ from our Customer Club and Knowledgebase, which is available 24/7, and use the customer portal for further support.

MCS’s team of customer service representatives are dedicated to helping you with any issues that you may have with our hire management solutions. Also, you can use our ‘get self-serve information’ from our Customer Club and Knowledgebase, which is available 24/7, and use the customer portal for further support. 

STEP 5

Account management

Account management

As an additional service, we’ll assign one of our very own account managers as a point of contact for your organisation. The account manager will stay in touch with you, making sure that our rental software solutions are working for you and ensuring that the necessary changes and updates are made over time.

As an additional service, we’ll assign one of our very own account managers as a point of contact for your organisation. The account manager will stay in touch with you, making sure that our rental software solutions are working for you and ensuring that the necessary changes and updates are made over time.

Get in touch

To discover how MCS-rm hire software can empower your business, call us on   +61 (2) 9477 1355 or use our enquiry form.